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Chapter 48 of 54

Notification previews

App featureReviewed · 2026-10-12

Overview

Notification previews help you notice conversations without opening the app first.

Why this exists

Notification previews help you notice conversations without opening the app first.

Using the app

  1. Review notification permissions on your device.
  2. Choose suitable preview preferences where available.
  3. Open an alert to view the conversation.

How it works

Review notification permissions on your device. Choose suitable preview preferences where available. Open an alert to view the conversation. The frontend presents the relevant controls and feedback within the app. Read any visible error or confirmation before continuing.

App interaction flow

The diagram shows how you interact with the app screen for the notifications and app experience feature.

App interaction flowUsing notifications and app experienceRead from top to bottom. Scroll the diagram sideways on a small screen.
Using notifications and app experienceSequence diagram with 2 actors and 4 actions. A numbered text version follows the diagram.YouApp screen1Open the relevant screen2Show available controls3Choose an action4Show the result or guidance
Read the diagram as numbered steps
  1. You → App screen: Open the relevant screen
  2. App screen → You: Show available controls
  3. You → App screen: Choose an action
  4. App screen → You: Show the result or guidance

What is stored and protected

Information handled by the notifications and app experience feature
InformationProtectionPurpose
Visible controlsAvailability depends on the current app stateChoose an action
On-screen feedbackReview before continuingUnderstand results and errors

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